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Terms & Conditions

Our Contract – We must receive payment for the whole of the price of the goods you order, before your order can be dispatched and accepted. Our acceptance of your order brings into existence a legally binding contract between us. All goods supplied remain property of ANDAIR LTD until paid in full.

Price – The prices payable for goods you order is as set out in our web site.

Returns – Goods which prove unsuitable may be returned for refund, credit or exchange if they are returned to ourselves within 7 days of receipt subject to the following conditions:

  • Items are returned carriage paid.
  • Items are received in a resalable condition.
  • Items should be returned unused in their original condition in order to secure a refund.
  • Items are returned complete with all packaging in good condition. (We reserve the right to levy a charge to replace product packaging which is damaged or defaced).
  • Items returned after 7 days from receipt may be subject to a restocking charge of not less than 10%. This does not affect your statutory rights.
  • We cannot accept any items which have been specially ordered for you or manufactured to your specification for return.
  • All returns are to be accompanied by the senders name and address, account number, order reference number (these are found on the invoice), and reason for return. Please help us to help you.
  • We cannot accept responsibility for returned parcels which are undelivered, please retain your proof of postage etc., you may require it on the event of a claim with your carrier.

Availability – While we endeavor to hold sufficient stock to meet all orders, if, we have insufficient stock to deliver the goods ordered by you, after a reasonable period of time, you will be notified. We will not be obliged to offer any additional compensation for disappointment suffered

Delivery – We will deliver the goods ordered by you as soon as reasonably practicable to the address you give us for delivery at the time you made your order. If we are unable to dispatch your order within 28 days, we will advise you of the delivery time. You will become the owner of the goods you have ordered on delivery of them to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction

Cancellation – You may exercise your right to cancel your order within 8 days of receiving said order. Goods are to be returned to our contact address at your own cost and risk. We shall refund you the price you paid for any goods returned, PROVIDED THAT such goods are returned by you and received by us in the condition they were in when delivered to you.

Liability – You may return any of the goods delivered to you (including those which are not what you ordered, are damaged or defective, or where the delivery is of an incorrect quantity) upon notifying us of your intention to return such goods and the problem with them (if any) and then returning them within 28 days of the date of their delivery to you. Goods are to be returned to our contact address at your own cost and risk. We shall refund you the price you paid for any goods returned, PROVIDED THAT such goods are returned by you and received by us in the condition they were in when delivered to you.

If you do not receive goods ordered by you within 28 days of the date on which you ordered them, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 40 days of the date on which you ordered the goods.
If you notify a problem to us under this condition, our only obligation will be (at our option): to make good any shortage or non-delivery; to replace or repair any goods that are damaged or defective; or to refund to you the amount paid by you for the goods in question in whatever way we choose. 
We will not be liable to you for any indirect or consequential loss or damage arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under paragraph (c) above. 
All terms, conditions, warranties and representations expressed or implied by statute, applicable local law or otherwise in relation to the goods you order are excluded. Nothing in this condition is, however, intended to limit any rights you might have as a consumer under applicable local law that may not be excluded, nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence. 
‘This does not affect your statutory rights as a consumer’

Force Majeure – We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control (including, without limitation, strikes, lockouts and other industrial disputes).

Invalidity – If any part of these conditions is invalid, illegal or unenforceable (including any provision in which we exclude our liability to you) the validity, legality or enforceability of any other part of these conditions will not be affected.

Governing Law – The contract between us shall be governed by and interpreted in accordance with English law, and the English courts shall have exclusive jurisdiction to resolve any disputes between us.

Entire Agreement – These terms and conditions, together with our current web site prices, delivery details and contact details, set out the whole of our agreement relating to the supply of the goods to you by us. These terms and conditions cannot be varied except in writing signed by one of our Directors. In particular nothing said by any of our staff should be understood as a variation of these terms and conditions or as an authorized representation about the nature or quality of any goods offered for sale by us. We shall have no liability for any such representation being untrue or misleading.

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Contact

Address: Unit 1, Dunsbury Business Park, Fulflood Road, Havant, Hampshire, PO9 5AX ENGLAND

Location: Andair is located in Havant in the South of England about 90 miles from London. Click here for detailed directions and a location map.

Telephone: +44(0)23 9247 3945

Fax: +44(0)23 9247 3946

Email: andair@andair.co.uk